Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
4.9  
Friendliness
5  
Overall Experience
4.9  
Price
4.9  
Quality of Work
4.9  
Service
4.8  

Dealer Reviews

Show:  

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Just Nice People

By Jules on 6/11/2019 at 5:51 PM. Helped by Blake Roxberry.

I really enjoyed getting my car at Estero Bay Chevrolet. Blake our Sales person was and continues to be amazing answering ALL my questions. I tried many dealerships and even though this was not the closest to my house I enjoyed dealing with them.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Purchas

By Colorodo123 on 6/10/2019 at 2:19 PM. Helped by James Pouliot.

Easy purchase not very stressful . Would definitely purchase from Jim again.Provided great customer service and knowledge to help with our purchase.Privided setup of vehicle.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

5th vehicle purchase from Estero Bay Chevy

By Jcheck on 6/8/2019 at 2:16 PM. Helped by Rick Sluder.

Always a great car purchasing experience at Estero Bay Chevy. Upfront, transparent, professional, and accommodating all describe how Estero Bay Chevy does business. I’ll certainly be back for all my family’s vehicles.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

My 4th Chevy purchased at Estero Bay!

By Eddiek on 5/30/2019 at 3:50 PM. Helped by Taylor Marshall.

This is my 4th Lease from Estero Bay, they are great, I did get a new sales rep this time, and could not be happier with Taylor Marshall, he went above and beyond and he sets the bar high as far as sales reps go! This time I got my wife a new Blazer and hopefully will be back to upgrade my Camaro soon!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Purchasing a new car

By BASBONITA on 5/21/2019 at 12:42 AM. Helped by James Pouliot.

Can't say enough about how pleasant my shopping experience was working with Pat and James. I knew what I wanted when I went in and they worked very hard to get the car for me at the price I could afford..

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

The BEST car buying experience, EVER!!

By samccarthy on 5/21/2019 at 11:05 PM. Helped by Rebeca Flores, Marcos Zanetti.

After many years and many cars, this was the absolute Best car buying experience, EVER! While we had a rocky start with someone else who had been assigned to us, Rebeca Flores stepped in and was not only exceptional in her customer service and knowledge of her vehicles, but was such a professional! This was all before we requested that she be our sales person. She had the answers to our questions, even the technical ones and those not at hand, she found out and got right back to us. Marcos Zanetti was the Sales Manager and also worked with us to get a fantastic deal. Both Rebeca and Marcos were fantastic and I cannot say enough good things about them and the entire dealership! What I can say is that when I replace this Highlander within the next year, Rebeca will be my sales person and Estero Bay Chevrolet will be my dealership! Wow, what a FANTASTIC EXPERIENCE!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Fast wait for service

By Vettech517 on 5/19/2019 at 10:18 PM.

Was in and out in 45 minutes for full service. I recommend an appointment though. Pastries, and lots of coffee options while you wait, or drop off the vehicle for service too. Very polite, knowledgeable service department that explains everything that was done. Will be going back for sure

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Professionalism

By Dan&Diana on 5/8/2019 at 3:06 PM. Helped by Jason sales and Russell finance.

When we walked in to Estero Bay we were greated professionally, but not like we were a sale! Jason showed us what we were looking for and assisted us in making the right choice for our wants and needs. Russell then helped us with the financing and kept it simple and painless!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

They got me my ZR1!

By jermer on 5/5/2019 at 12:38 AM. Helped by Frank Koehler.

They are Corvette people and know the car well. Kept me informed all the way thru order to delivery. Did a very good job of explaining everything about my new Vett.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great job!

By Judith369 on 4/24/2019 at 4:22 PM. Helped by Jose and Mike ( I think his name is)..

I have used this dealership for about 4 years now. They are the best! I got a new truck GMC and I still take it to them:)!

I would recommend this dealer.

Overall Rating

4.4  

5   Customer Service
5   Friendliness
4   Overall Experience
4   Price
4   Quality of Work

Great service

By Karmobile68 on 4/23/2019 at 11:13 PM. Helped by Don’t know.

The service department is always so friendly. Answers all questions and listens to the customer. I always like going in to The Estero Bay Cheverolet dealership.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Enjoyable experience

By Phyllis K on 4/22/2019 at 1:25 AM. Helped by Cardinal Shingles, Ben and Mike in service. They were very helpful with my previous vehicle..

Will is an absolute pleasure to work with. He answers any questions and is very patient. I will highly recommend him to anyone wanting to buy a car.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very quick and efficient

By Johnnemecek on 4/16/2019 at 2:17 PM.

Had a broken door handle replaced on my 2012 Silverado. Not only did they have the right part, but the job took only 30 minutes to complete. Getting an appointment that worked for me was no problem. This is just another example of a very well managed service shop that routinely gets it right every time. I highly recommend them to anyone desiring excellent customer service. J. Nemecek, Ph.D.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Service

By Rick Stingray on 4/3/2019 at 2:23 PM.

My favorite dealership ever! Always friendly and courteous staff. I would recommend Estero Bay Chevrolet to all my friends as I have many times. Keep up the good work.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience!

By Happy Customer on 3/30/2019 at 8:42 PM. Helped by Richard Day.

This was the third car that I bought with Estero Bay and it was a great experience yet again! I love my new Traverse! I would recommend this dealership and working with Richard Day!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Good used car experience

By Condo Car Buyer on 3/30/2019 at 7:20 PM. Helped by Rick Sluda.

The dealership was price competitive and was willing to meet the Kelly Blue Book price. Good Carfax provided. Sales person was competent, friendly and knowledgeable about the car.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Glad I found this dealership

By Faith on 3/26/2019 at 6:31 PM. Helped by Ben.

I have never been disappointed with Estero Bay Chevrolet. Everyone is super friendly and the service department is a pleasure to deal with. I have bought a couple of cars here and will continue to do so in the future. Estero Bay ROCKS!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Unexpected Surprise

By Tricked in the 954 on 3/20/2019 at 5:20 PM. Helped by Jason Sheeley.

Came to Estero looking for an affordable vehicle. Was very nervous and overwhelmed but Jason Sheeley made it the easiest experience I could imagine. I didn’t feel pressured like I usually do car shopping. I stopped by on a Friday and told him what I needed. Came back Saturday morning with my husband was was out the door in our beautiful pre owned vehicle by 1 pm. Don’t even get me started on the amazing warranty! I would totally return to Estero. Check it out! Ask for Jason!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience!!!!

By Shookie on 3/18/2019 at 7:26 PM. Helped by Our salesman Blake, Chris Campion, Havier (financial office), and Jose in service..

Blake did a wonderful job in helping us pick out our new Chevy High Country 3500 HD dually. Chris congratulated and thanked us. We had a small problem with the new 5th wheel pocket system. Chris and Blake were right there working diligently to correct the minor issue. It's great to know that we were not just a sale, but a customer who needed additional help. They went the extra mile for us in scheduling the Kylon application and splash guard installation the same day as to save us an extra trip. A bottle of water was given to both of us as we sat down to talk which was refreshing. Would definitely do business again.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent

By VeroomZR1 on 2/21/2019 at 10:08 PM. Helped by James (J.P.) Pouliot, James Crowe, Russell Stella.

Purchased 2019 ZR1. Salesman was great and kept me informed from acceptance by GM, to week of production through delivery. Was given a trade in value for our 2017 Grand Sport that met my expectations. Paperwork was processed promptly and thoroughly by the account manager. Prior to leaving dealership our salesman explained specific features and answered any and all questions. Oh, last but not least, I left with a full tank of gas.

I would recommend this dealer.