Dealer 2-Year Rating

Overall Rating

4.8 / 5
Customer Service
4.9  
Friendliness
4.9  
Overall Experience
4.8  
Price
4.7  
Quality of Work
4.9  
Service
4.6  

Dealer Reviews

Show:  

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
4   Quality of Work

Loving my new ride.

By ryanbunch4 on 5/28/2019 at 4:03 PM.

Jessica was very courteous and patience with us answering all our questions on our new Mazda CX5, she knew a lot of details on this vehicle.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent service, courteous and helpful.

By GregoryVeder on 5/25/2019 at 8:18 PM.

Easy to select the car we wanted, employees provided assistance and answered any questions we had. We were able to test drive the car and look at different selections as well as various deals.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

The best experience I have ever had with a dealership.

By Lovemysubaru on 4/29/2019 at 4:56 PM.

Ed Bridges was very helpful and very experienced with the Subaru product line. With his help, I was able to pick the right Model Subaru, and I am very happy with my new Subaru Outback. I would recommend him to anyone looking to buy a new Subaru.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Excellent service and Great experience

By TerryC on 4/25/2019 at 10:09 PM.

We went into Hyundai on a Sunday with no intentions of purchasing a new car, Nino greeted us at the entrance. After a brief introduction he let us browse the cars and lot without any high pressure at all. Once we had questions he was above and beyond helpful. We discussed our needs and desires. With several options that he presented us with along with great knowledge of the products. We test drove a couple cars. We decided to move forward with a purchase and I feel that he went to bat for us in meeting our purchase price. I highly recommend Nino and when I have future needs to purchase a new car, I hope that he is still here as I would prefer to again deal with a sincere professional.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

I had a slight auto accident then I found Nino.

By Satisfied customer on 4/16/2019 at 5:44 AM.

I've always over the past five years or so had my 2013 Hyundai Santa fe sport 2.0T serviced at O'Brian Hyundai before my 1300 mi trip back to Boardman, Ohio. Never did I think I would be leasing a vehicle from O'Brien Hyundai and bringing it back to Ohio until I met Nino Mannino. Never have I met anyone, at least in car sales quite like Nino. He made me feel very comfortable. It was a Saturday and I could feel the pressure in the room to make car deals. Honestly I'm not big on car salesman or attorneys but Nino was different. I felt I met my match. See I had a lot on my mind. I had just been in an auto accident the evening before and my car was being looked at for damage assessment. Nino got me out of my slightly damaged vehicle "trade in" and into a new 2019 Hyundai Santa fe 2.0t fwd. I guess it was the total amount of time, effort and knowledge that Nino put forth. Then two days later he spent about three hours with me making sure I new everything about this car I needed to know. Well I'm back home now in Ohio after giving my SUV the biggest test drive ever. I absolutely love it. I give Nino and the entire O'Brian Hyundai staff 5 stars. Oh and one more thing, Nino "LISTENED". Thanks to all, Evan R. Morris

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best Car Buying Experience Out There!!

By rreagan65 on 4/15/2019 at 7:55 PM.

This was by far the best car buying experience I have ever had. I was greeted immediately by Nino Mannino and he took excellent care of me. He helped me figure out which SUV best fit my needs, walked all over with me looking at colors, features, etc to make sure I found the perfect fit for me. And I did... and I love it! I HIGHLY recommend Nino and O'Brien to anyone in the market for a car. Very genuine great guy that took the time to answer all of my questions and gave me personal service you just don't get anywhere else. And everyone I dealt with during this experience was top notch and did all they could to help me get the exact deal I was looking for. Please go in and ask for Nino... I promise you will NOT be disappointed!!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Best cat buying experience I've ever had

By Kruginator on 4/15/2019 at 12:50 PM.

The staff was helpful and everyone I talked to, both over the phone and text, responded quickly and accurately. I work a very busy schedule and so many other dealerships would just blow me off because I wasn't in the store in person. Pamela easily spent half a day responding to all of my emails and texts, and answered pretty much every question I had before I ever even set foot in the dealership. Once I showed up there was always a staff member nearby to make sure I was comfortable and taken care of. Ask for Jaun! He was super nice, and ran all over the place for me to make sure that my experience went as smooth as possible. The facilities were very clean and comfortable and the entire experience was very pleasant. 100% recommend the O'Brien team.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Buy from Justin Taylor!

By Emmy Sherim on 4/13/2019 at 10:55 PM.

1st Review for 4/10/19 Let me tell you about Justin Taylor. When I saw Tuesday afternoon that the dealership website could try and prequalify me for a car (I've been without a car for a stressful 2 months!) I jumped on it. I was nervous because I had been denied a few times since my credit is horrible. The dealerships I previously went to were all rude or didn't even respond back after I ran credit with them and no one helped me :( . Justin called me within 30 minutes of sending the prequalifaction. When I called him back, I explained in detail about my situation, my concerns (especially with having my credit run 1800 times...) and past experiences and told him I was extremely nervous about being denied again since all I was trying to do was get my independence back. Justin made me feel assured that he could help me and provide tips on making my credit better also as a courtesy. I was confident things would be different because Justin was confident in his ability to help me. He took all of my information and said he would call me the next day with either an approval or some type of next step on ways to make sure I was able to get into a car soon. On the next day (Wednesday), he called me with not only great news on an approval; but told me who my credit app was submitted to so I wouldn't be in the dark! If you are like me with horrible credit and practically EVERYONE has told you no, not given you a shot, made you feel like you're some type of financially irresponsible person because you've had a few (or more than a few..) scrapes because LIFE HAPPENS... Take my word on it: Justin Taylor is who you NEED to go and see!! --------- 2nd Review for 4/12/19: Man... What can I even say???! Just picked up my car today & I feel like a V.I.P.!! My car is beautiful & Justin was AMAZING from start to finish. If you're in the market for a new car, TRUST ME (As someone who's purchased 3 vehicles from ONLY them in my entire driving history..), choose O'Brien & then go see Justin! :)

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

First class experience

By Scotth on 4/4/2019 at 6:42 PM. Helped by John Anderson.

To properly put into words the difference in experience between this dealership and others I visited while shopping for a new car would be more akin to a novel than a review. O'brien treated us with the utmost respect and care during the car buying experience , but there was a star that shined greater then the sum of the entire experience and that would be John Anderson. I've never dealt with a Salesperson that so utterly nailed - every - single highlight across the board from friendliness , responsiveness , contact ( we spent three weeks in text contact while I had sold my original car ) to just plain incredible to work with. This is not to say the dealership itself was not excellent, I've purchased two additional cars at O'Brien over the years, however; John was the only reason I bought the G70 I'm now absolutely in love with. A true testament that there are indeed still paragons in the industry that know exactly how to treat a customer from beginning to end. If you ever happen to get to read this John, take a bow.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Both very pleasant and helpful! The entire experience was no

By Carguys on 3/31/2019 at 4:44 PM.

Justin was very helpful and made this a great experience. Also. Zack Banwart, Adam Brown and Stu were very helpful and made this an enjoyable experience.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Pleasant experience

By Sharon on 3/29/2019 at 5:29 PM.

Nino was very professional and made the experience feel seamless. His follow up is greatly appreciated. Overall it was a very pleasant experience and I would recommend you see Nino if you’re in the market for a cat

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great and Informative professional experience.

By PaulieEvans1985 on 3/28/2019 at 6:05 AM.

I came to visit my friend in Florida. I stopped by to check out Justin Taylor and see what cars they have and if he could get me into a new car. They didn't have what I was looking for. I was looking for a particular vehicle. Although I did not buy a car. The experience was great, the atmosphere was relaxing and welcoming. If you are looking to purchase a new car I highly recommend Justin Taylor.

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
4   Overall Experience
4   Price
5   Quality of Work

Honest Dealership to negotiate with.

By Harpyeagle on 3/27/2019 at 8:27 PM.

I have had a wonderful time dealing with Hunter. Very knowledgeable about the car he sold me and went out of his way to make sure the Outback was in excellent condition. He even spent the time to deliver the car to my driveway! Thanks!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Exceptional sales team

By Spence on 3/27/2019 at 11:59 AM.

I had a phenomenal experience leasing my new Hyundai Sonata, thanks to my salesman, John Anderson and the rest of the O'Brien staff. He found the perfect car for both my budget, and my lifestyle.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

great sales staff

By marksnewkia on 3/21/2019 at 6:26 PM.

The used car was as it was advertised and the sales staff (Hunter) was very knowledgeable and helpful. No pressure to buy TODAY so we did. Great car buying experience. Give that young man a raise.

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Superb experience

By Ecruz on 3/18/2019 at 9:18 PM.

Working with Nino was a very pleasant experience, I’m always intimidated about shopping for cars. But this time, the customer service experience was exceptional, and helped through the whole buying process. I highly recommend Nino Mannino, as a top seller.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience

By JillA on 3/16/2019 at 6:40 PM.

Got a great car at a great price! Very knowledgeable about the brand. He knows a lot about Subarus, not just the basic stuff a sales person would know.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Empathetic!! Family!!

By STEPH on 3/15/2019 at 3:05 PM.

Justin and Zack did everything in their power to support us in what started out as a horrible situation! Personal, out of the box thinking made it all work! Felt like I gained 2 sons! Empathetic manager! Surrounded by angels all day💖

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Nothing short of pleasant

By Tonysm88 on 3/9/2019 at 11:13 PM.

From the moment we arrived at the dealership we were greeted and treated professionally by Nino. Nino is our sales rep. We would recommend him anytime. He is friendly and knowledgeable.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

2018 Mitsubishi Outlander sport

By Letym239 on 3/15/2019 at 2:52 AM. Helped by I don't remember the exact name but he moved from Kentucky 3wks ago, and he was very informative and kind as well..

Rodrigo Guerra goes above and beyond to help and make the costumer comfortable. He answers all questions and concerns with full knowledge. The process was stress free to say the least. Even after the deal is done, he goes out if his way to follow up by phone, text and email. He is definitely an asset to the company. Thanks again!

I would recommend this dealer.