Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
4.9  
Friendliness
5  
Overall Experience
4.9  
Price
4.8  
Quality of Work
4.9  
Service
3.4  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

No BS! Cut to the chase, made a deal, and got on my way!

By Mike S on 6/16/2019 at 12:43 AM.

Of all the new cars I have purchased, this was the most pleasurable, easiest, and quickest. Phil was all about business and respecting me. We spoke, he understood what I wanted (car, options, and price). There was zero back and forth with offers and "let me talk to my manager". He came with a fair offer and we made it happen. This was no where close to the 4 hour ordeal. I think the total time in the office including paper signing was maybe 20 minutes? Phil knows his stuff and he got the point across to his manager so there was no wasting time. Without a doubt, this dealership and Phil have earned my business - long term! Also of importance, when signing the paperwork, there was no upsell crap of service plans, dealer options, etc. For once I left a dealer with lower blood pressure than when I entered!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Scanlon- great dealer!

By Goblue2011 on 6/15/2019 at 10:12 PM.

Had great experience leasing new 2020 TLX V6 A spec. Very professional and efficient process. Much appreciated ! They stayed in touch but were not pushy. Great experience

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Superb Customer Service!

By SaltySully1 on 6/8/2019 at 10:15 PM. Helped by Nicole.

I believe when you have a great experience you should share it and let that individual know how much they helped you and how much you appreciated their help. Well, that individual was Phillip Ursillo and this guy was very cool, calm, and collected with so much patience and knowledge of vehicles and just overall a real genuine person to talk with. I really forgot that I was sitting in a room with a sales consultant, it felt more like a good friend that had my best interest throughout the whole process and with no pressure to purchase! I am one that likes to do alot of research before I make a purchase so I am always bringing questions to the table. I had many questions on different vehicles and Phil was very receptive in answering to the best of his knowledge, and if there was something he didn't know he would ask the team at the dealership. This shows true Teamwork! We found the perfect and most ideal car, and shall I say it is a beauty!! I had a car to trade in as well and this team gave me the best trade in value towards my 2015 ES350 Lexus. Starting out with Phil in sales, then onto the value for my car with Jeff, next was Mark in finances and Robin with his help showing me how to set up the nav/stereo, these guys are the best and I would highly recommend this group! Also, I stopped back in since I had a question with how the stereo/navigation worked and Robin was very helpful on showing me some of the short cuts on using the system. I wanted to make sure I mentioned everyone and Nicole with the warm and friendly greeting every time I would call and ask for Phil :) I know for the future we will only being working with this dealership and it will be a life long relationship, they won us over and carry the best vehicles and prices!! Thank you again Phil, Jeff, Robin, Mark, and Nicole!! Rick

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price

3rd Acura Lease

By The Behns on 5/17/2019 at 3:00 PM.

Of the three Acura Leased cars we have done, the ease of this lease was the best. Excellent staff. Beautiful facility. And friendly, friendly, friendly.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Purchased a used Acura MDX

By KatieM on 5/7/2019 at 10:56 PM.

I really enjoyed working with Bob at Scanlon when buying my Acura. I got a written quote ahead of time, so I knew what I was getting into before I went. There were no games or gimmicks when I went there

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Accord 2016

By Cynthia Adams on 5/1/2019 at 1:33 PM.

Bob was very helpful with purchase of my pre owned Honda Accord. I appreciate this professionalism. I am enjoying my car. Finance, Wesley was very helpful with financing also. It was a good experience.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

No hassle, very helpful.

By bonitagal on 4/26/2019 at 11:47 AM.

John was very thorough and extremely knowledgeable about the model we were looking for. He spent a considerable amount of time instructing us on all the features of the vehicle when we took delivery. We asked for a minimum amount of time spent on paperwork and he accommodated us.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Love my MDX

By MDXalltheway on 4/23/2019 at 1:16 PM.

This is my forth car from Scanlon Acrura. John Gallman is very knowledgeable, friendly and we have trusted in through all of our purchases. I absolutely love the reliability of the Acura MDX, and getting it certified pre-owned provides an extra level of safety and security. I can't imagine driving another brand.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Got the RDX I wanted

By LoveMyRDX on 4/7/2019 at 6:50 PM.

I wanted a sh-awd with the advance package before I walked into the showroom. The dealership had several RDX models on the lot but none had all my desired features or color choice. I loved the sh-awd and the advance package has awesome sound with its 16 speakers. After doing some web searching they found a white RDX with parchment interior, sh-awd and the advance package. So I ordered that one and it arrived within a week. I love the white which stays warm to the touch even on a sunny day in Florida. Everyone was friendly and helpful and the dealership was clean with lots of cars on the lot to view and test. A no pressure experience from sales, finance and service. I took one star off the price as I waited too late in the season to buy an RDX, all that was left were the end of model year cars so I had to pay a little extra for what was left.

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
4   Overall Experience
4   Price
5   Quality of Work

Clay is wonderful to work with - great service!!

By Karena on 4/2/2019 at 3:06 PM.

I have been coming to Acura for years and Clay is always helpful, always keeps me up to date on what is happening with my car and gets me in and out as soon as possible. Things happen as your car gets older but he makes service on it a little less painful and I'm not afraid hes going to sell me something I don't need..

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Service and great price

By SteveP on 3/26/2019 at 2:10 PM.

We purchased our Ford F150 and had one of the best experiences. There was no game playing, great customer attention and they worked with us so we could find the best situation for our family. When we went back to purchase the vehicle, Robert Cohan, came into the dealership special just to make sure everything went well and it did! I would definitely recommend this dealership!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

John Gallman - Scanlon Acura

By Bob1948 on 3/23/2019 at 9:33 PM.

Over the years I’ve dealt with John Gallman in the purchase/lease of 5 Acura’s. The utmost professional - always very satisfied with John and the dealership.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Second chance

By Livan on 3/21/2019 at 3:09 PM.

At the dealership there was no one who was out there even trying to make a sale, we walked in no one came to ask what we’d like help with or anything. We had to go find a sales person and even then they weren’t too keen on helping us they just cared about taking our money no customer service at and would even try to work with us to negotiate price and kept trying to rush us. But the the manager contacted us and made arrangements with us to come in and fix the issue and sort things out to help as best he can and gave us a different salesman, Sam Oris De Rosa, who did an amazing job talked to us and helped out a lot and ended up buying the car we wanted

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great customer service!

By Megandarda on 2/18/2019 at 9:13 PM.

I had a great experience purchasing my Ford Explorer from scanlon Acura just last month. I was very happy with their customer service and willingness to work with me and help me find a vehicle that fit my needs. Everyone was very friendly and helpful and I would recommend anyone to visit their dealership to find the perfect vehicle for them!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Sales

By lori63 on 2/18/2019 at 2:37 PM.

John and Michael were patient and kind. The whole car buying experience was non stressful I would highly recommend them both Appreciate all their patience

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Customer Focused

By CainFamily on 2/10/2019 at 12:54 AM.

Michael was patient and kind as we test drove several SUVs and cars to find the one that fit our budget and lifestyle. The car-buying experience was not stressful and Michael went out of his way to make sure we were comfortable every step of the way. We will return to Scanlon Acura when it comes time for our next purchase.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Phil is wonderful

By Deirdre Catlin on 2/6/2019 at 1:33 AM.

Phil Ursillo was wonderful. He is knowledgable and honest and an asset to this dealership. We highly recommend him. We would definitely buy another car from him.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome Phil

By Sue on 1/31/2019 at 1:37 AM.

Phil was kind informative and took time with us. He was not pushy and said more than once we have to be comfortable with the car. We really appreciate all he did for us. Thanks Phil

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Outstanding

By 2005titan on 1/28/2019 at 8:22 PM.

For a new car purchase that was made easy and flawless. Thanks Phil and Robin for all your help with our 2019 MDX. Wish all car purchase could have gone this easy. Your service department is outstanding with the accelerated service which is fast and convenient and the loaner vehicles are a plus.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Purchased new car

By MichaelIShapiro on 1/11/2019 at 8:43 PM.

Sales person Jesse Sellers was outstanding. John Gallman initially greeted me with respect. Jesse went out of his way to make me feel comfortable and satisfied with my purchase. He never made me feel rushed.

I would recommend this dealer.